It may seem that once WFH employees have been hired they can just get on with the job and work remotely. If they are not in the office, you do not need to manage their IT systems and you can save yourself a lot of time and money, right? Unfortunately, that is not quite true. Here are the reasons why WFH employees still need managed IT support.
Managed IT support is an important part of the onboarding process for employees who are new to the company or the idea of WFH. Not everyone who chooses to work from home is going to be an IT expert. It has become a popular option across the board rather than just in isolated industries such as IT. Employees may need help setting up so they can begin to work.
No business likes to lose money and it is especially frustrating when you don’t need to. There will always be IT issues and your WFH employees could experience them. If they don’t know what they are doing they may lose several hours of work trying to fix the problem themselves and only succeed in making it worse. A managed IT support service could fix the issue in no time and your employee will be back to work and earning the company money without losing too much time.
Security breaches can happen wherever employees are based. The job of managed IT support is to protect against this, which in turn will mean the company doesn’t suffer from a loss of security, money, or reputation because nobody was taking care of the security side of the business.
Peace of Mind
Using managed IT support will give you peace of mind as you will know that the IT part of your company is being taken care of. If you are not a technically minded person, this will leave you with one less headache when running your business.
Managed IT support is very important for your company, whether your employees are WHF or not. This is not an area you should cut back on.